Our terms & conditions

The ResiAnalytics.com website (the "Website") and services available on it (the "Services") are operated and provided by Rentonomy Limited (company registration number is 7241327) ("Company").

The term 'ResiAnalytics' or 'us' or 'our' or 'we' refers to the Company. The term 'you' or 'your' refers to the user or viewer (including any agent, advertiser, landlord or property owner ) of our Website.

Please read these Terms and Conditions carefully before registering or using the Services. If you do not accept these Terms and Conditions, then you may not use the Services.

These Terms and Conditions are subject to change by the Company at any time, and any such changes will be effective when posted on the Website. Your continued use after such notice will constitute acceptance by you of such changes.

By using the Services you are agreeing to be bound by these Terms and Conditions and these, together with our privacy policy, form the agreement ("Agreement") that governs our relationship with you in relation to this Website and the Services.


You may use the Services without registration, but in order to take advantage of some aspects of the Services, you will need to register for an account. Your account is for your sole, personal use, you may not authorise others to use your account, and you may not assign or otherwise transfer your account to any other person or entity. You are responsible for the security of your password and will be solely liable for any use or unauthorised use under such password.


We may charge you for some of our Services. You must observe our payment terms where applicable which may include requiring you to make payment at the point of requesting a particular Service. Payment may be collected by a third party payment processor.

We reserve the right to not begin or cease providing Services until all amounts owed to us have been paid in full.

Interest will be charged on all overdue payments at a rate of 2% above the base rate of Barclays Bank PLC from time to time.

Content and information

Any information, data or materials we provide through our Services or the Website are for information-purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the Services or Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In particular, the Website may provide information relating to geographic areas and estimated rental values (including, without limitation, through the "How Much Should I pay?" app available on the Website), and other property related information. This information is provided for general interest only and should not be relied on for any decision or agreement.

You must make your own enquiries of any property, location, area or any other subject matter that may be provided, advertised or referred to through our Services or the Website and take independent advice and undertake your own due diligence where necessary. This includes, without limitation, making enquiries and checks in relation to property rental and sale valuations, buying, selling and letting properties, contract terms, tenancy deposits, up-front fees and payments and property damage.

The Services may require you or provide you with an opportunity to share and upload, or submit to public forums, contests, sweepstakes, programs or other aspects of the Website, photos, videos, text, advertisements and other information (collectively any submission or derivative thereof is referred to as "Content"). Your Content will be subject to our Acceptable Use policy set out below at all times.

If one of our Services requires you to provide and upload Content, you must provide us with such information and details as we request. We may ask you for clarification on any details provided and reserve the right to require you to provide further information and, where applicable, different images if we are not satisfied with the quality of those provided. You are responsible for the accuracy of this information.

In addition to any Content you may be required to upload, we may require to provide details about yourself, including contact details (telephone number and email address).

We may require you to alter or remove Content or may remove Content at any time if we believe the Content to be inaccurate, misleading or inappropriate or we find it unsatisfactory in any other way or for any other reason. The decision to remove Content shall be at our complete discretion.

Classified Advertisements

The Website may provide facilities for agents, landlords or other property owners to place advertisements for rental properties.

If you choose to advertise through the Website you agree:

You also agree and warrant when you list a property on the Website that:

Although we have features in place to maintain a high standard of information quality, ResiAnalytics cannot make any absolute guarantee over the accuracy of any information supplied on the Website. If you see any advertisement which is inaccurate, incomplete or has been placed in bad faith then please let us know immediately.

All users of the Website are recommended to take reasonable steps to protect themselves against fraud, abuse and identity theft. We do not accept responsibility or liability for the acts or omissions of our Website users. Prospective tenants should avoid suspicious up-front payments, especially in cash and Landlords and tenants should take steps to verify identities, undertake credit reference searches, check references and otherwise exercise reasonable due diligence.

Intellectual property

Subject to the above in relation to your Content, the content of the Website and any information or materials provided through the Services are protected by copyright, trade marks, database right and other intellectual property rights ("IP Rights") and all such IP Rights are owned by Rentonomy Limited or are properly licensed to us by our licensors. The IP Rights in the Website and information and materials provided through the Services shall remain our property or the property of our licensors.

You hereby grant Company a perpetual license to use, redact, republish, copy, sell, distribute, perform and distribute your Content and screen name, including any IP Rights contained therein, in any medium now known or hereinafter developed without payment or compensation to you and without seeking any further approval from you as part of the Services or in support of the Services through advertising and marketing.

You acknowledge that nothing contained within your Content would require us to seek permission of a third party in order to use the Content as described in these Terms and Conditions and you agree to indemnify us on a continuing basis against any costs, claims, liabilities or expenses which we suffer or incur in the event that any claim or allegation is made against us alleging that any use by us of your Content amounts to infringement of any IP Rights of any third party.

You agree to waive any moral rights, or right to any residual payment associated with Content if such Content is published, sold, distributed, or otherwise commercially exploited.

Acceptable Use Policy

ResiAnalytics expects all of its users to be respectful of other people. If you notice any violation of this Acceptable Use Policy or other unacceptable behaviour by any user, you should report such activity to the Company at hello@resianalytics.com.

You are solely responsible for the Content that you post on the Service or transmit to other users and agree that you will not hold Company responsible or liable for any Content from other users that you access on the Website or through the Services.

Categories of prohibited Content below are merely examples and are not intended to be exhaustive. The Company will make the sole determination as to whether or not Content is acceptable for the Service. Without limitation, you are that you will not post or transmit to other users anything that contains Content that:

The Company is under no obligation to screen or monitor Content, but may review Content from time to time at its sole discretion to review compliance with these Terms and Conditions. The Company will make all determinations as to what Content is appropriate in its sole discretion. We may include, edit or remove any Content at any time without notice.

You understand that when using the Services, you will be exposed to content from a variety of sources, and that the Company is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such content. You further understand and acknowledge that you may be exposed to content that is inaccurate, offensive, indecent, or objectionable. If you do so object, you should not use the Services.

You may not use spiders, robots, data mining techniques or other automated devices or programs to catalogue, download or otherwise reproduce, store or distribute Content available on the Services. Further, you may not use any such automated means to manipulate the Services or attempt to exceed the limited authorisation and access granted to you under these Terms and Conditions. You may not resell use of, or access to, the Services to any third party.

Viruses, hacking and other offences

You agree not to upload any files or post or publish any on the Website that contain viruses, corrupted files, or malicious code or any other similar software or programs that may damage the operation of another's computer.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your membership and right to use our Website will cease immediately.

We will not be liable for any loss or damage caused by viruses, a distributed denial-of-service attack or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any material posted on it, or on any website linked to it.


From time to time certain aspects of the Services may involve voting through a variety of mechanisms potentially including web-based and/or mobile voting. The Company reserves the right to adjust the outcome of any voting associated with the Services if it believes, in its sole discretion, that any mechanism of fraud, abuse, or automated voting has influenced the result. Furthermore, the Company will consider the outcome of voting in association with the Services, but may use other factors in addition to voting to determine various aspects of the Services associated with voting.

Third party services

We may provide access to services supplied by third parties. Any such services provided to you by a third party will be on and subject to that third party's own terms and conditions which you will be required to accept before using the services. We shall not be liable under any circumstances for the performance and outcome of any such services provided to you by third parties.

Third party links and advertising

Through this Website you may be able to link to other websites which are not under the control of ResiAnalytics. We have no control over the nature, content and availability of those sites. The inclusion of any links does not imply a recommendation or endorse the views expressed within them.

This Website may contain third party advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on this Website complies with relevant laws and codes. We will not be responsible for any error or inaccuracy in advertising and sponsorship material.

Termination of Access

In addition to any right or remedy that may be available to us under these Terms and Conditions or applicable law, we may terminate this Agreement or suspend, limit or terminate access to the Services, at any time with or without notice and with or without cause. In addition, we may refer any information on illegal activities, including your identity, to the proper authorities.

In the event that this Agreement is terminated while any fees or charges whatsoever are outstanding to us then you must pay all outstanding fees or charges to us immediately without set-off or deduction.


You agree to indemnify us for any loss or damage we may suffer or incur as a result of any third party bringing a claim against us or taking any action against us whatsoever (including any action before a formal claim is issued) as a result of:


We will not be liable to you for any business, financial or economic loss or for any consequential or indirect loss such as loss to reputation, lost bargain, lost profit, loss of anticipated savings or lost opportunity arising as a result any of the Services we provide to you under, or in any other way connected with, this Agreement (whether suffered or incurred as a result of our negligence or otherwise) except in the case of fraud, wilful concealment or theft.

If you are a agent, landlord, property owner or responsible for a property's management and have used our Services to advertise your property, we will not be liable to you for any losses you may suffer or incur as a result of any other user of our Services or the Website renting, occupying, viewing or using your property (whether as a tenant or otherwise).

If you are a tenant or prospective tenant we will not be liable to you for any act or omission of any agent, landlord, property owners or manager or any person purporting to act as such and we will not be liable to you for any losses you may suffer or incur as a result of such act or omission.

Our liability to you for all losses under this Agreement is limited to the higher of (i) the total amount paid by you to us under this Agreement and (ii)£100 save that nothing in this Agreement limits or excludes our liability for death or personal injury arising as a result of our negligence.

No claim may be brought against us in relation to this Agreement more than 12 months following the date on which the alleged incident or cause that forms the basis for such claim occurs.

Data protection

You must handle any personal data (including any sensitive personal data) in accordance with our Privacy policy. Furthermore we undertake and you undertake to comply with the provisions of the Data Protection Act 1998 and any related legislation insofar as the same relates to the provisions and obligations of this Agreement.

International Use

We make no promise that materials on the Website are appropriate or available for use in locations outside the United Kingdom. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.


Each of the parties warrants its power to enter into the Agreement and has obtained all necessary approvals to do so.

By entering into this Agreement you also agree to our privacy policy which is available on our Website.

Any notice to be served on either of the parties by the other shall be sent by pre-paid recorded delivery, registered post or email to the address of the relevant party as may be notified by one party to the other.

No term of the Agreement will be enforceable by virtue of the Contract (Rights of Third Parties) Act 1999 by any person that is not a party to it.

We will be entitled to assign or sub-contract our obligations under this Agreement.

Each party acknowledges that these terms and conditions contain the whole agreement between the parties and that it has not relied upon any oral or written representations made to it by the other or its employees or agents and has made its own independent investigations into all matters relevant to it.

If any provision of this Agreement is prohibited by law or judged by a court to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from this Agreement and rendered ineffective as far as possible without modifying the remaining provisions of this Agreement, and shall not in any way affect any other circumstances of or the validity or enforcement of this Agreement.

No delay, neglect or forbearance on the part of either party in enforcing against the other party any term or condition of this Agreement shall either be or be deemed to be a waiver or in any way prejudice any right of that party under this Agreement. No right, power or remedy in this Agreement conferred upon or reserved for either party is exclusive of any other right, power or remedy available to that party.

This Agreement will be governed and construed according to the laws of England and Wales and the parties submit to the exclusive jurisdiction of the English Courts.

Monthly Market Updates

Please find details including payment types and refunds on the monthly market update page.